1. Observe and protect
Write down the symptoms, hold off further damage where it's safe, and gather any relevant background.
2. Evaluate the house and site
An evaluation around Lansing weighs water category, elapsed time, hidden cavities, electrical safety, and material porosity before a response gets planned -- nothing here is promised same-day.
3. Define a written scope
Pin down preparation, protection, materials, access, permits, testing, cleanup, finish restoration, exclusions, and change-order terms.
4. Compare providers
Before choosing among Lansing providers, verify credentials and weigh the reasoning and boundaries behind each proposal against the others.
5. Inspect closeout
Make sure testing, cleanup, documentation, warranties, and any remaining maintenance items are covered.